MARCH 2026

Improving Conversions & User Commitment

Redesigned Kiwi’s web onboarding (mobile-first) to quickly collect basic user details, check eligibility, and guide users smoothly toward downloading the app.

april 2026

Improving Conversions
& User Commitment

Improving Conversions
& User Commitment

Redesigned Kiwi’s web onboarding (mobile-first) to quickly collect basic user details, check eligibility, and guide users smoothly toward downloading the app.

Redesigned Kiwi’s web onboarding (mobile-first) to quickly collect basic user details, check eligibility, and guide users smoothly toward downloading the app.

Year

2026

company

Kiwi

Category

Product Design

Duration

2 WEEKS
Scope of work
Scope of work

Mobile web onboarding

Desktop web onboarding

Mobile web onboarding

Desktop web onboarding

Objective

Maximize signup → app install conversion. Increase early user intent and commitment.

Constraints

Performance: Low file size, no images files. Consistency with app design.

Objective
  • Maximize signup → app install conversion.

  • Increase early user intent and commitment.

Constraints

Performance: Low file size, no images files.

Consistency with app design.

Original sign up flow
Original sign up flow
NEW SIGN UP flow (Happy Flow)
NEW SIGN UP flow (Happy Flow)
NEW SIGN UP flow (Happy Flow)
Edge cases
Edge cases
Edge cases
Value-prop carousel
Value-prop carousel

Added with an autoscroll at the first screen to enhance perceived brand value.

Added with an autoscroll at the first screen to enhance perceived brand value.

Early PERSONALIZATION

Users enter their name in the first step and see it appear live on the Kiwi card, driving immediate engagement and commitment.

Early PERSONALIZATION

Users enter their name in the first step and see it appear live on the Kiwi card, driving immediate engagement and commitment.

Optimization

Only SVG assets were used to decrease page load time and latency.

optimization

Only SVG assets were used to decrease page load time and latency.

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